Three tiers. The difference between them is not how many hours you buy — it is how much of the marketing function moves off your desk and onto ours.
We hold the strategy and you hold execution. A monthly working session, review of what your team produced, decisions on spend and priority, and direct access between sessions.
For teams that can execute →Advisory, plus we run the paid media and the campaign calendar, brief and approve creative, and report on commercial outcomes rather than reach.
For teams that need a hand on the wheel →We act as your marketing function. Strategy, media, creative direction, the e-commerce surface, partnerships and vendor management, with quarterly commercial review.
For owners without a marketing team →Three-month minimum, then monthly. Media spend, production and third-party licences are billed at cost and are not included. Tiers are quoted after the diagnostic, once the work is actually known.
Community moderation and inbox handling are excluded from every tier until they are automated. They are clock-time with no leverage, and we will not price them as though they were strategy.
If answering enquiries is genuinely your bottleneck, the honest fix is a conversation system that handles them without a person watching a screen — not a retainer line item that quietly consumes the hours you are paying for judgement.
Paying a strategist to answer direct messages is the most expensive way to answer a direct message.Why it is excluded
The free scan is a written outside-in read of your public footprint — site, store, channels, reviews and search visibility — delivered within one working day. No charge, no obligation, and you can book the call at the same time.